Our Store Returns Policy

All of the products on this site are top quality authentic brands and we are confident that you will be happy with your purchase.

However, if you are unhappy with your goods we will happily issue a replacement or refund assuming they are returned within 7 days of receipt, unworn, complete with all original tags, and in original and resalable condition.

Ensure your return is well packaged, and meets all the conditions in this section and return to the following address -

The Sole Room

3 Orchard Street

Weston-super-Mare

North Somerset

BS23 1RG

Returns Terms and Guidelines

All returned items must be unworn, complete with original tags and/or packaging if applicable.

All Items must be in original, resalable condition.

Please make sure all returned items are well packaged, as not to be damaged in the post.

Please make sure all return packages are sent with a trackable, insured service.

We cannot take responsibility for items damaged or lost in the return transit.

Please make sure that the returns form in enclosed with your goods, as no form may result in your return not being processed.